We now have DSL, but it is running at a fraction of where it should be speed-wise. I have spent 8 hours working with verizon in an effort to fix the problem, and we have determined that there is a problem on my end. I have 194000+ K or RAM but I only have 80000 available. Verizon thinks that this is the problem and it makes sense. Does anyone have any ideas? I have done scans for adware and spyware which helped a bit. My current connection speed is about 369 kb/s.